Owner-reported issues — NHTSA
99 complaints filed with the National Highway Traffic Safety Administration for the VF223 across model years 2021–2024. Federal public records, updated weekly.
| ELECTRICAL SYSTEM | 26 reports |
| FORWARD COLLISION AVOIDANCE | 25 reports |
| SERVICE BRAKES | 15 reports |
| WHEELS | 11 reports |
| ENGINE | 10 reports |
| VEHICLE SPEED CONTROL | 10 reports |
| UNKNOWN OR OTHER | 9 reports |
| TIRES | 9 reports |
Selected owner reports
2021 · SUSPENSION
Shock air leaking front right side. The car has 31,000 miles and is 5 years old. Is this to be expected?
2021 · ENGINE
The vehicle lost acceleration and the check engine light came on. I took the vehicle to Mercedes dealership. They quoted that the Camtronic actuator has failed and needs to be replaced. Cost $9000. I have now seen online a recall for 2021 mercedes s580's for CAMTRONIC actuator failure issue. However- my VIN is not included in the recall. Please advise what I should do.
2021 · WHEELS
Three wheels had rim a total of eight cracks that lead to one tire unable to hold air. Loss of air in tire can lead to crash. Mercedes service inspected car after first crack was noticed by Discount Tire when they diagnosed deflation in tire. Mercedes service reported that two additional wheel rims were cracked. Discount Tire subsequently determined a total of eight cracks and took pictures. Mercedes service representative stated that initial OEM wheels on 2021 S Class were weak and frequently failed. Service manager said they have had cracks during test drives from simply riding over a me
2021 · UNKNOWN OR OTHER
Car was in for recall Dec 7,2025 to Mercedes Benz of Rockville Centre service 110 Graham Avenue Hempstead Ny they are having difficulties with the recall it is now Dec 30, 2025 still not repaired they told me it was a parts problem they ordered parts twice now they are saying it might be a software problem they are not sure they do not know when i will get my vehicle back they dont even know the reason why its not taking the recall
2021 · EXTERIOR LIGHTING
Adaptive High Beam Assist function on vehicle with Multibeam LED headlights with Digital Light System fail to detect ambient lighting properly. Consequently hi-beam lights operate erratically and unpredictably, switching between high and low beams too frequently. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2021 · WHEELS
Excessive Tire failure on "AMG" 21 inch wheel and tires. Pirelli tires have replaced 4 tires in four months. cracks in side wall bubbling.
2021 · VISIBILITY/WIPER
While on the freeway, going approximately 70 mph, the vehicles onboard cameras all failed and I got a warning that said “camera dirty/unavailable/traffic sign assist currently unavailable”. Because of this failure, I almost crashed the car in Front of me. I cleaned all the cameras. The message continues to appear. The dealer said “it’s a known malfunction with this particular model, based on the chip shortage, during Covid”. My car has 57000 miles and apparently several owners of this model, are experiencing the same issue. Dealer wants to charge $1,800.00 to fix a vehicle safety feature,
2021 · ENGINE AND ENGINE COOLING
The contact owns a 2021 Mercedes-Benz S580. The contact received notification of NHTSA Campaign Number: 24V704000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
2021 · ENGINE AND ENGINE COOLING
The contact owns a 2021 Mercedes-Benz. The contact stated while driving at 10 MPH, the vehicle stalls until the contact engages the vehicle in sport mode. The vehicle was not taken to an independent mechanic or dealer for diagnosis or repairs. The manufacturer was not notified of the failure and a case was opened. The contact was relating the failure to NHTSA Campaign Number: 24V704000 (ENGINE AND ENGINE COOLING). The failure mileage was 20,700.
2021 · ENGINE AND ENGINE COOLING
The contact owns a 2021 Mercedes-Benz S 580. The contact received notification of NHTSA Campaign Number: 24V704000(Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that while starting the vehicle, the engine made an abnormal ticking sound. There was no warning light illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was
2021 · ELECTRICAL SYSTEM
The contact owns a 2021 Mercedes-Benz S580. The contact stated that while driving at various speeds, the "Camera System Unavailable" and "Camera Dirty" messages were displayed on the instrument panel. The vehicle was initially taken to a dealer where the contact was informed that the failure was caused by a bumper guard placed on the front license plate, rendering the driving assist sensor inoperable. Despite the removal of the bumper guard, the failure persisted. Recently, the contact received text from the dealer that stated that several other owners of the model year vehicle had experienced
2021 · FUEL SYSTEM
The contact owns a 2021 Mercedes-Benz S580. The contact received notification of NHTSA Campaign Number: 23V445000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Source: NHTSA consumer complaint database · synced 2026-09-21